Privacy Policy

Dying to Live Art (“company,” “we,” or “us”) is committed to protecting and respecting your privacy through this Privacy Policy.

Whether as a guest or a registered user, your use of and access to dtlart.com, including any content, functionality, and services offered on or through www.dtlart.com (the “Website”), is governed by this Privacy Policy.

Your access to the Website means we will learn certain information about you, both through voluntary actions you may choose to take and automatically during your visit. This Privacy Policy applies to any information we collect through your visit, and through any email, text or electronic messages between you and the Website.

Please read the Privacy Policy carefully before using the Website. By using the Website, you agree to the Terms of Use outlined in this policy. When this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. By using www.dtlart.com, you hereby consent to an agreement with the following data procedures expressed in this agreement.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit data to us using our contact forms we collect the data shown in the contact form for archival purposes in the event that there is an error in the transmission of your contact form data from our server to our email box. We will store this information for no more than 14 days, after this time we will permanently delete it from our server.

If you elect to have your email address added to our email list when you submit your contact form, only your name and email address is transmitted to our third-party email service provider (ESP).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

As an e-commerce store, our website is required to meet PCI Compliance standards. This includes having a third-party certificate installed to encrypt your data transmitted across the internet. We use Let’s Encrypt to provide for secure communication from your web browser to our web server. We have no control over how Let’s Encrypt communicates between our website and your web browser. To learn more about the information that Let’s Encrypt collects, stores, and uses; please refer to the Let’s Encrypt Privacy Policy.

To prevent spam accounts and secure this website, we enforce human verification of account creations through Google’s reCAPTCHA service. reCAPTCHA works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected in connection with this service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

E-Commerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you;

Payment Processing

We process all payments through Square. When processing payments, some of your data will be passed to Square, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Square Privacy Policy for more details.

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read their privacy policy here.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Contact Us

Dying to Live Art welcomes your questions or comments regarding the Privacy Policy:

Dying to Live Art
11429 Sawgrass Place
White Plains, MD 20695
Email: hello@dtlart.com

This policy was last updated on October 18, 2018.